
New Xtreme Support Plans
Infor Xtreme Support announces the new Xtreme Support Plans for its Lawson products replacing the previous Lawson Basic, Bronze, and Silver Support programs.
It’s Xtreme because we are taking our global, award-winning support team and setting a higher standard. Over the coming months, you will see how Infor is raising the bar with Xtreme Support.
Infor is deeply committed to an industry leadership role within support, because we know that’s what it will take to win and keep your business. Infor Xtreme Support is:
Specialized–Our expert specialists have deep knowledge of our products and a wealth of experience helping customers.
Personalized–Call or enter a case electronically. We will help you get the answers you need quickly and efficiently.
Proactive–Our goal is to address issues before you even think to ask and to provide proactive notifications of potential concerns with your Lawson products.
Accountable–We want to build a personal relationship with you and hold ourselves accountable for your satisfaction with our support.
Choose the support plan for the Lawson products you use, depending on your needs, size, and complexity. Whichever maintenance and support plan you choose, you can be sure you’ll receive the industry’s best practices in global delivery and support capabilities.
Infor Xtreme Support is committed to being an industry leader in the technical support industry. We offer several support package options that include product updates, electronic self-service, phone and internet support, and personalized account managers.
Learn More about our Xtreme Support Plans
Give us a call to find out how Xtreme Support Plans and support services can help your organization get the most out of your Lawson solutions.